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EAP Consultant

Location: Ridgecrest, CA 93555
Date Posted: 06/17/2022
Category: Case Management
Education: Masters Degree

JCS Military is hiring a temp to permanent provider to work with Magellan as an on-sitefull time EAP Consultant.
This full time position provides in-person and telephonic consultation in order to problem solve a wide range of employee concerns. Virtual assistance is currently available, but returning to on site work is expected in the near future.

Description
Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on variety of workplace and work based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning.

Requirements
Essential Functions:
* Provides employee consultation related to specific personal problems and concerns. Provides crisis assessment and intervention as needed.
* Completes clinical and administrative documentation and required forms in a clear and concise manner. Manages caseload and other tasks to meet both qualitative and quantitative performance expectations.
* Provides behavioral health assessments, accurate clinical diagnoses, and referral to appropriate level of care. * Provides expert consultation to employees and/or supervisors on a variety of workplace and work based issues. * Provides information and referral to community resources as appropriate. Provides clinical consultation/staffing in absence of EAP Manager.
* Participates in activities as requested that help improve SBU and/or client performance, excellence and culture.
* Supports team members and participate in team activities to help build a high-performance team.
* Assists in efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.

Required Qualifications:
* Minimum of 5 years of clinical experience after receiving the graduate degree.
* Minimum of 2 years of Employee Assistance Program experience.
* Masters in Behavioral Health.
* Need to be LICSW in the state to which you are applying
* Clinical training must include instruction on chemical dependency, mental health and brief therapy.
* Must have understanding of workplace issues, how businesses function and a fundamental understanding of employee/employer relationships.
* Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements.
* Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care.
* Competent in crisis intervention.
* Demonstrates knowledge and expertise in solution-focused, brief therapy in outpatient setting.
* Strong customer service skills required.
* Must be able to sensitively, compassionately respond to callers. Excellent listening skills vital.
* Interacts effectively at all levels both within the company and with external customers.
* Analyzes and presents issues in a clear, concise, persuasive manner, both orally and in writing. Uses time to manage caseload and documentation effectively.
* Meets productivity targets and quality management expectations.
* Develops effective working relationships with peers within and across organizational lines.
* Effectively resolves individual conflicts. Supports department mission and keeps management informed of team issues.
* Takes responsibility for own development and stays current on skills and techniques needed to perform job.
* Adjusts well to new situations and changing priorities.
* Comfortable with ambiguity and stress while handling a variety of assignments.
* Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives

Certification/Licensure (One or more of the following may be required or preferred)
* Current licensure required for this position that meets State, Commonwealth or customer-specific requirements
* LICSW - Licensed Independent Clinical Social Worker
* LCSW-C - Licensed Certified Social Worker - Clinical
* LPCC - Licensed Professional Clinical Counselor
* LMFT- Licensed Marriage Family Therapist
* Must be an independently licensed behavioral health clinician

Title: EAP Consultant
Class: Case Manager
Work Type: TEMPORARY
Ref. No.: 1237504-32
BC: #JCS401

Company: JCS MSS, Inc.
Contract Contact: Heather
Office Email: [email protected]
Office Phone: 267-295-2229
Office Address: 950 E Haverford Road, Suite 100A, Bryn Mawr, PA 19010

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